The app cannot connect
Retry from the message shown in the app and check your connection. A temporary service problem does not mean your saved plants were deleted.
Support
A helping hand for early access.
Start with the guidance below. If the answer is not here, send a message and explain what you were trying to do.
Account access
Password reset is not yet self-service. Keep access to the email address used for early access and contact Support if you are locked out.
Before reporting a problem
Include what you were doing, whether you used mobile or desktop, and what you expected. Never include your password, private photo links or precise location.
Still need help?
Tell us where you got stuck.
The feedback page prepares a message in your email app and attaches no account or plant data automatically.